Dear Guest,

In our continuous effort to improve the quality of our services, we would very much appreciate your feedback. Please take a few moments to complete the form below.









How did you hear about Hotel Siqua?

 Search Engine (Google, Yahoo) Travel Review Website (TripAdvisor) Online Travel Website
 Travel Agency Friend/Colleague Referral Company Contract
 Other(please specify)



How did you make your reservation, and was the reservationist prompt and efficient?

Is this your first visit?

 Yes No

Did your stay meet your expectations?

 Yes No

Would you return to the hotel?

 Yes No

Would you recommend the hotel?

 Yes No




Front Office

Reservations

 Excellent Good Adequate Weak

Welcome

 Excellent Good Adequate Weak

Check In

 Excellent Good Adequate Weak

Customer Service

 Excellent Good Adequate Weak

Night Service

 Excellent Good Adequate Weak

Check Out

 Excellent Good Adequate Weak

Restaurant & Bar

Quality of Breakfast & Service

 Excellent Good Adequate Weak

Food Quality & Presentation

 Excellent Good Adequate Weak

Drink Range Available

 Excellent Good Adequate Weak

Customer Service

 Excellent Good Adequate Weak

Housekeeping & Maintenance

Cleanliness of Bedroom

 Excellent Good Adequate Weak

Cleanliness of Public Areas

 Excellent Good Adequate Weak

Maintenance

 Excellent Good Adequate Weak

Service Quality

 Excellent Good Adequate Weak




Is there a particular service or experience you have appreciated the most & why?

Is there a particular service or experience you have experienced the least & why?

A wish for your future stay at Hotel Siqua:

Would you like to mention a member of our team who stood out and provided exceptional service?